We provide quality service to our customers to manage and process claims with quality standards and time. Our staffs are dedicated to serve you with high standards to manage your claim request. Below is the brief claim process and claim forms. If you would like to know more, contact our customer service team.
Attached is a Claim Form Request that must be completed in accordance with the type of claim to be filed:
A. INSURANCE CLAIM MEGA PRIMA LINK
Death Claim
Health Claims
Claim of Disability Benefit
PT PFI Mega Life Insurance reserves the right to request any other documents deemed necessary as stated in the policy document.
B. CLAIMS MEGA AMANAH LINK (SYARIAH)
Death Claim
Health Claims
Claim of Disability Benefit
PT PFI Mega Life Insurance reserves the right to request any other documents deemed necessary as stated in the policy document.
Claim Supporting Documents and Claim Form can be submitted to:
PT PFI Mega Life Insurance
Jl. TB. Simatupang Kav. 88,
Pasar Minggu - Jakarta Selatan
12520, Indonesia Up. Customer Service PT PFI Mega Life Insurance
More information about claim submission please contact:
Customer Service Officer on Monday - Friday 08:00 - 17:00
Tel : +62 21 2954 5555
Email : cs@pfimegalife.co.id
If the documents cannot be submitted to PFI Mega Life within the stipulated time, then the Insurer is not obliged to pay the claim;
Benefits (Claim Payment) for the Insurance will be paid by transferring to the account number listed on the Life Insurance Claim Form filled out by the Policyholder or the Policyholder Beneficiary.
